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FSM Best Practices: Building Upon the Foundation for Leaps of Innovation


Sep 10, 2020 02:55 PM

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Sassi Idan
Sr Director, Product Strategy @Salesforce
Sassi has 20+ years of experience in sales, design, development, and delivery of Field Service Optimization and Workforce Management Solutions. He has been with ClickSoftware since 1998, and joined Salesforce with Click's acquisition. Sassi is currently responsible for the planning and execution of Click’s customer base product strategy and migration to Salesforce's Field Service Lightning. Prior to his current role, he served as Click's SVP of Products and Solutions, and Vice President of the Solution Center before that. He also served as a Solution Architect and Technical Manager at Click, successfully delivering projects of all sizes to customers in the United States, Australia and Europe.
Saar Bargay
Founder & Co-CEO @Asperii
A multi-tasker by nature, with an affinity for entrepreneurship, Saar leveraged fifteen years of experience in implementing and supporting workforce management solutions, when he started Asperii in 2010, with one goal in mind – help large organizations analyze, manage and improve their service delivery and workforce. Saar holds a Bachelor’s degree from Tel Aviv University in Management and Psychology.